Official Platform Documents

Terms and Conditions MR ATM — Rights, Responsibilities & Platform Rules

This document outlines the terms of use for the mr atm which must be read and understood by every member before using any of our services. Continued use of this platform signifies your agreement to all terms stated herein.

Updated: 1 January 2026 Bahasa Melayu (Malaysia)
Key Summary
  • Minimum age requirement: 18 years old
  • One account per player only
  • KYC required for withdrawals
  • Player funds are held separately
  • All transactions protected by 256-bit SSL
  • Bonuses are subject to wagering requirements

The Foundation of the Agreement Between MR ATM & Members

Member Eligibility

Only individuals aged 18 and above are permitted to register and use the platform mr atm. We reserve the right to request age verification at any time and to suspend accounts that fail to meet this requirement.

Account Security

Every player is responsible for maintaining the confidentiality of their password and login credentials. mr atm shall not be held liable for any loss resulting from unauthorised access caused by the player's own negligence.

Payments & Withdrawals

All deposits and withdrawals must use a valid payment method registered in the same player's name. Third-party deposits are not permitted and may result in a temporary account freeze while an investigation is carried out.

Bonus & Promotion Terms

All bonuses and promotions at mr atm subject to the wagering requirement specified in each offer. Any attempt to abuse the bonus system will result in bonus cancellation and further action taken against the account in question.

Identity Verification (KYC)

The KYC (Know Your Customer) process is required before your first withdrawal is processed. Required documents include a national ID or passport and proof of current address. This process is in place to protect the security of your account.

Prohibited Conduct

Fraud, collusion between players, use of automated software (bots), system hacking, and any form of misconduct are strictly prohibited. Violations will result in account termination and reporting to the relevant authorities where necessary.

Please read this document carefully. By registering or continuing to use the platform mr atm, you are deemed to have read, understood and agreed to be bound by all terms and conditions stated herein. If you do not agree with any part of these terms, please cease using the platform immediately.

1 Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "Player") and mr atm ("Platform", "We" or "Company"). This agreement governs your use of the website, mobile app and all services offered by mr atm.

By accessing or using this platform in any way — whether via web browser, Android app, iOS app or any other access method — you automatically agree to comply with all terms, conditions, policies and guidelines contained in this document and related documents referenced herein, including our Privacy Policy and Responsible Gaming Policy.

This agreement takes effect from the date you register an account or begin using the platform, whichever is earlier. Continued use of the platform following any amendments to the terms constitutes acceptance of the revised terms.

2 Eligibility & Account Registration

2.1 Age Requirement

You must be at least 18 years old to register and use the platform mr atm. Registering on behalf of a minor is strictly prohibited and may result in account termination and legal action. We reserve the right to request proof of age at any time and to suspend accounts while verification is in progress.

2.2 One Account Per Player

Each player is only permitted to hold one (1) account only at mr atm. Multiple accounts held by the same player — whether using different names, email addresses, phone numbers, IP addresses or payment methods — is a violation of these terms. Duplicate accounts will be terminated and balances held in those accounts may be forfeited.

2.3 Accuracy of Registration Information

During registration, you are required to provide truthful, accurate, current, and complete information. This includes your full name, date of birth, active email address, phone number, and residential address. Providing false or misleading information is a violation of these terms and may result in account termination and forfeiture of funds.

If you need to update your personal information, please contact our support team via live chat. Name changes require valid identity verification documents.

3 Deposits, Withdrawals & Payments

3.1 Accepted Payment Methods

mr atm accepts a wide range of payment methods including FPX, DuitNow, Online Bank Transfer, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, as well as cryptocurrencies such as USDT and Bitcoin. All payment methods must be registered under the same name as the member's account name mr atm.

3.2 Deposit Terms

  • The minimum deposit is RM 10 for most payment methods.
  • Deposited funds will be credited to your account instantly once payment is confirmed.
  • Deposits made through a third party or using another person's bank account are strictly prohibited.
  • We reserve the right to request verification of the source of funds for deposits exceeding a certain amount.

3.3 Withdrawal Terms

  • Minimum withdrawal is RM 30.
  • KYC verification must be completed before your first withdrawal is processed.
  • Withdrawals will be processed to the same payment method used for the deposit, except in specific circumstances approved by management.
  • Withdrawal processing time is between 1 to 3 hours on business days, subject to completed KYC verification.
  • Withdrawals may take longer during public holidays or periods of high demand.

Warning: Any attempt to process a withdrawal using a payment method under a different name from the member's account will be automatically rejected and may trigger a security investigation.

4 Bonuses, Promotions & Wagering Requirements

4.1 General Bonus Terms

All bonuses, free credits, and promotional offers provided by mr atm subject to specific wagering requirements, which are clearly stated on each promotion's page. Players must fulfil the wagering requirements before any winnings derived from a bonus can be converted to cash for withdrawal.

4.2 Bonus Abuse

Any attempt to abuse the bonus system — including but not limited to creating fake accounts to claim new bonuses, chip dumping between accounts, or wagering strategies deemed to be bonus exploitation — is strictly prohibited. mr atm reserves the right to cancel bonuses, reject withdrawals, and close any account involved in such activities.

4.3 Bonus Validity Period

All bonuses have a set validity period, typically between 7 to 30 days depending on the promotion type. Unused bonuses that expire within the validity period will be automatically forfeited and cannot be recovered.

5 Player Conduct & Prohibitions

All players are expected to interact with the platform and other players in a respectful and responsible manner. The following activities are is strictly prohibited on the platform mr atm:

  1. Use of automated software, bots, scripts, or any technology that provides an unfair advantage in games.
  2. Collusion or cooperation with other players to gain an unfair advantage, particularly in poker and live table games.
  3. Identity fraud or using another person's personal information to register or access an account.
  4. Any attempt to hack, breach, or disrupt the platform's security systems.
  5. Use of illegally obtained funds through the platform (money laundering).
  6. Threats or abusive language directed at any support staff or other platform members.
  7. Sharing or selling account access to third parties.

6 Account Security & KYC

6.1 Player Security Responsibilities

You are solely responsible for keeping your account login credentials secure and for not sharing them with anyone. mr atm shall not be held liable for any loss or damage arising from your sharing of your password or your failure to maintain the security of your account.

6.2 KYC Verification Process

As part of our commitment to security and anti-money laundering (AML) compliance, identity verification (KYC) is mandatory before your first withdrawal is processed. Documents that may be required include:

  • A copy of a valid national ID (MyKad) or passport.
  • Recent proof of address (utility bill, bank statement) dated within the last 3 months.
  • Bank statement or digital wallet screenshot for payment method verification.
  • A selfie holding your identity document (depending on the verification level required).

All documents submitted for the KYC process are stored with full encryption and protection. This information is used solely for identity verification purposes and will not be shared with third parties without your consent, except as required by law.

7 Privacy & Data Protection

mr atm is committed to protecting the privacy and personal data of all our members. The collection, use, and storage of your personal data is carried out in accordance with our Privacy Policy, available on the Privacy Policy. By using this platform, you agree to the data processing practices as described in the Privacy Policy.

Our platform uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal data will not be sold or shared with third-party advertisers under any circumstances.

8 Account Termination & Suspension

8.1 Termination by Player

You may close your account at any time by contacting our support team. Before closure, ensure all pending withdrawals have been processed and no outstanding bonus requirements remain. Any valid balance in the account will be returned to the registered payment method.

8.2 Termination by Platform

mr atm reserves the right to suspend or terminate any player's account at any time and without prior notice if:

  • A breach of any section of these Terms and Conditions has occurred.
  • Account suspected of involvement in fraudulent activity or money laundering.
  • Player failed to complete the KYC process within the stipulated timeframe.
  • A directive has been received from a legal authority or regulatory body.
  • Player found to hold multiple accounts.

9 Liability Limits

To the extent permitted by applicable law, mr atm shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of or inability to use our platform, including but not limited to:

  • Loss of money or anticipated winnings from gaming activity.
  • Service disruptions due to scheduled or unscheduled system maintenance.
  • Delays or processing failures caused by third parties such as banks or digital wallet providers.
  • Unauthorised access to your account resulting from a security lapse on your part.

Maximum total liability mr atm against you for any claim shall not exceed the total amount you deposited into your account within the 30 days preceding the arising of that claim.

10 Terms Amendment

mr atm reserves the right to amend, update, or modify these Terms and Conditions at any time at our sole discretion. Any changes will take effect immediately upon publication on this website. We will endeavour to notify members of significant changes via email or in-platform notices.

Continued use of the platform mr atm following any amendment to the terms shall be deemed as your acceptance of the revised terms. We encourage you to review this page periodically to ensure you are always aware of the latest terms governing your use of the platform.

If you have any questions regarding these Terms and Conditions, please contact our support team via live chat available 24/7 within the platform, or visit the FAQ for frequently asked questions.

Read & Understood Our Terms? Let's Get Started!

Create a free account today and enjoy an exclusive welcome bonus. The mr atm that is secure, fair, and seamless awaits you — over 500,000 Malaysian players can't be wrong!

Bahasa Melayu